When it comes to shipping high-value goods like premium proteins, we understand that a 3PL can make or break your brand. Discover why the top perishable eCommerce companies in the nation partner with ColdTrack.
100%
Guaranteed Packing Accuracy
99.8%
On-Time Fulfillment
99.9%
Inventory Accuracy
Facility Network
Ground delivery to 99% of your customers within 2 days
When it comes to staying cold in transit, speed and cost matter. Place your products in our strategic facilities to reduce shipping costs and fuel your brand’s growth.
5-node strategic footprint
Our distribution hubs bring your products closer to end consumers to minimize out-of-temp transit.
18 daily carrier pick-ups
Scheduled carrier pick-ups across all facilities facilities with our regional and national shipping partners.
60 weekly line haul lanes
Reduce inventory splits and leverage our Line Haul network to maximize low-cost ground shipping.
Software purpose-built for perishable shippers
Our proprietary OMS and Shipping Management software, ColdTrack Live, was developed in-house to optimize each unique order in the most cost-effective manner and provide real-time visibility into warehouse operations and parcel tracking.
Facility & Carrier Assignment
Origin point and carrier selection for optimal savings
Cartonization Algorithm
Maximize box capacity based on contents of each unique order
Weather-Based Coolant Logic
Automatic coolant quantity adjustments based on destination temp
Fulfillment Status Dashboard
Monitor warehouse activity to ensure boxes are packed and shipped
Parcel Tracking Dashboard
Real-time transit and delay reports for proactive customer comms
Get Started Now
Meet our best-in-class software partners
Our facilities are powered by industry-leading Warehouse Management Software
Scan-based inbound receiving with lot recording for ultimate food safety traceability
FEFO inventory management with on-hand inventory across all SKUs and temp zones
Pickers outfitted with wrist-computers and pick face finger-scanners to ensure packing accuracy
Rapid end-of-line packing slip and shipping label generation fully-integrated with ColdTrack Live
Our company utilizes technology partners geared toward ease and efficiency
We run on Slack for both internal communications and external communications via connected channels
Booking inbounds is a breeze with OpenDock, allowing you (or your freight broker) to virtually reserve a dock in seconds
Every customer inquiry is logged and monitored via Zendesk to ensure rapid response and resolution
Our invoicing system is powered by Sage Intacct to easily review invoices with detailed backup data and pay bills online
Flexible, custom solutions for complex fulfillment needs
We store inventory and pack every box according to each of our Partner’s unique SOPs.
Get Started Now
ColdTrack Customer Care
Direct access to our Ops team on the floor, and more
We provide our partners with unmatched customer service in the perishable 3PL industry with the goal of becoming an extension of your in-house team.
Facility Ops Leadership
Weekly fulfillment review meetings to analyze performance and implement mutually-agreed upon process improvements.
Onboarding Manager
Each new partner is provided a dedicated project manager to guide you through our streamlined 4-6 week onboarding process.
Partner Support Team
Tackling day-to-day inquiries and living inside Zendesk, our Tier 1 catch-all support team is always standing by to assist.
Logistics Solutions Team
Bi-weekly meetings to review shipping OTD and recommend adjustments to your carrier mix and line hauls.
Technical Support Team
Logic adjustments, custom integrations, and ColdTrack Live help are resolved by our Tier 2 technical support team members.
Partner Success Manager
Monthly account health meetings to capture feedback and explore new opportunities to cut costs and fuel your brand’s growth.
White-glove activation with our dedicated onboarding team
Partner with us and get started in as little as 30-days
01
Logic Configuration
Onboarding kickoff starts with a deep dive into your custom packing and shipping protocols configured in ColdTrack Live OMS.
02
Cart Integration
Our team does the heavy lifting when it comes to connecting your shopping cart with ColdTrack Live via direct integration or API.
03
Testing & QA
OMS configurations and packing SOP adherence are tested with one week of ‘friends and family’ orders to ensure a smooth launch.
04
Live Launch
We move to all-hands-on-deck across our Technical and Operations teams to get your boxes delivered with ultra precision.
05
Team Handoff
After a two week error-free period, meet your ongoing POCs across our Partner Support, Partner Success, and Logistics teams.
Request
a Proposal
"*" indicates required fields
