Designed from the ground-up for perishable shippers, our proprietary OMS and Shipping Management software, ColdTrack Live, is stocked with features that reduce costs, decrease fulfillment errors, and provide actionable insights to increase customer satisfaction.
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Integrations
ColdTrack Live API
Direct connect via Open API (JSON)
File Transfer
Easy File Transfer Protocol
Manual Bulk Upload
Import .csv or .xlsx order files
ColdTrack Live API
Direct connect via Open API (JSON)
File Transfer
Easy File Transfer Protocol
Manual Bulk Upload
Import .csv or .xlsx order files
Perishable Order Management System
ColdTrack Live’s Perishable OMS is a parcel optimization engine that automates every order decision prior to fulfillment — handling any unique business logic or existing rules-based order flow.
- Facility Origin Point Selection
- Carrier and Service Type Assignment
- Cartonization Logic
- Weather-based Coolant Logic
- Order Batching
- Manage by Exception (MBE) Dashboards
- Outbound Parcel & Pallet Scanning
- Line Haul Management
Facility Origin Point Selection
Save on shipping costs with automatic selection of shipping origin point(s) nearest to your end customer based on:
- Lowest Time-in-Transit or Zone
- Zip Code Routing
- Custom Rules
Carrier and Service Type Assignment
Use the lowest-cost shipper and maximize ground shipping with automatic assignment based on your unique set of shipping rules including:
- Maximum Time-in-Transit
- Zip Code
- Temp Category (Ambient/Cold)
- Weekend Eligibility
- VIP Order Tags
- Shopping Cart Election
- Custom Rules
Cartonization Logic
Reduce packaging and shipping costs with an automated, algorithmic determination of the optimal way to pack items into shipping cartons based on:
- Cubic (Dimensional) for maximum cost savings
- Any custom logic based on Order Quantity, Product Type, or Coolant Requirements
Weather-based Coolant Logic
Decreasing spoiled orders and costly refunds with coolant quantities automatically adjusted on a per box basis based on destination weather temperature.
- Coolant Type
- Quantity
Order Batching
Automatically group orders into batches based on any fulfillment workflow including order cutoff times.
Manage by Exception (MBE) Dashboards
- Optimization Errors with Resolution Requirements
- Low Stock Alerts at <5% of Demand
- Out of Stock SKU Details
Outbound Parcel & Pallet Scanning
- Full parcel-to-pallet-to-truck traceability for ultra-accurate outbound loading and final mile shipping
- Rapid parcel audits and exception resolution
- Provides live insights into which parcels are on which truck, supporting accurate ETAs and customer updates.
- Automated SLA and carrier compliance tracking
Line Haul Management
Monitor Line Haul movement as LTL/FTL trucks zone skip and directly inject into final mile carrier hubs
Discounted Rates & Integrated Carriers
Shipping Cost Savings Guarantee
We combine our enterprise shipping rates with ColdTrack Live OMS to establish optimal carriers and service types from each origin point, resulting in a reduction to current shipping costs— guaranteed.
Discounted Rates & Integrated Carriers
Shipping Cost Savings Guarantee
We combine our enterprise shipping rates with ColdTrack Live OMS to establish optimal carriers and service types from each origin point, resulting in a reduction to current shipping costs — guaranteed.
Perishable Shipping Management System
ColdTrack Live’s Fulfillment Engine allows any brand using a 3PL or self-fulflling outside of our Facility Network to pack and ship with ease.
ColdTrack Live Perishable OMS Integration
- Access all of the automated logic functionality within our OMS to ship smarter
Packing Slip & Label Generation
Create and print custom packing slips and shipping labels:
- Automated batch processing
- Collated 4×6 shipping labels and packing slips
- ‘Mark as Shipped’ for tracking back to order source
- Automatically trigger parcels as ‘Shipped’ upon first carrier scan for accurate customer communications
Batch Plans
- Schedule the generation of labels and packing slips as frequently as needed
Emailed Label Batches
- Labels delivered directly via email — All Batches, SKU Replen Summary, and Shipping Carton Summary
Dashboard & Reports
- Track batches by status — Downloaded and Printed
- Visibility to open batches
- Manage by Exception (MBE) label errors and resolutions
Fulfillment & Shipping Dashboards
Real-time pick-and-pack, carrier performance, and parcel tracking data at your fingertips.
Fulfillment Operations Dashboard
Available to partners utilizing our Fulfillment services, these daily and weekly dashboards provide a live view into cloud-based OMS optimization statuses, on-the-floor order packing metrics, and scan-based parcel tracking events.
- Order Statuses (Scheduled, Canceled, Optimized, Fulfilled, Shipped)
- Order & Shipment Error Alerts
- ColdTrack Fulfillment Performance Metrics
- Carrier On-Time Delivery (OTD) Metrics
Order & Shipments Dashboard
Available to all partners, this single dashboard gives you access to live updates on queued fulfillment orders and parcel tracking events, so your customer service team can stay ahead of carrier delays for proactive customer communications.
- Shipment Statuses (Pre-Transit, In-Transit, Delivered Successfully, Exception)
- Detailed Parcel Tracking Reports & Delay Alerts
- OTD Metrics by Carrier & Service Type
Automated Claims Management
When carriers fail, ColdTrack Live turns errors into cash credits.
- Identification of claims-eligible shipments for carrier SLA failures, such as late, lost, or missing POD (Proof of Delivery)
- Simple submissions for self-identified damaged parcel claims
- Automatic claims filing for time savings and less stress
- Re-filing and dispute management for denied claims
API
Our custom-built API gives you the ability to push and pull data from your existing software systems without the need for custom development. Benefit from increased efficiency with our streamlined plug-and-play ecosystem.
Access API
WMS Integrations
ColdTrack Live is WMS-agnostic, allowing you to inject clean orders to any WMS or simultaneously to multiple WMS systems.
Custom Integrations
Layer ColdTrack Live OMS on top of any WMS platform
Custom Integrations
Layer ColdTrack Live OMS onto of any WMS system
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a Proposal
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